Vacancy - Arena Assistant Manager

Title: Arena Assistant Manager – National Basketball Arena

Reporting to: Arena and Business Development Manager – National Basketball Arena

Location: National Basketball Arena, National Basketball Arena, Tymon Park, Dublin 24, D24 N449.

The National Basketball Arena is Dublin’s premium indoor sporting arena. It is the home of Irish basketball, where the Irish national teams play their FIBA EuroBasket internationals. It is the venue for the prestigious InsureMyHouse.ie National Cup Finals and National League Finals and has hosted a number of international tournaments.

It is a leading event space, catering for university exams, government exhibitions, tradeshows, concerts and choirs.

This Arena Assistant Manager role will be a fast-paced and varied. The diversity of events and duties will mean working closely with Basketball Ireland staff, Arena staff, as well as a wide range of stakeholders.

The role forms part of a small team, where you will be encouraged to work on your own initiative, share and implement new ideas and to challenge yourself to achieve your personal and professional goals. A full specification of the role, competencies and experience is outlined below.

PRINCIPAL RESPONSIBILITIES

• Maximise the revenue potential for the National Basketball Arena by working with the Arena Manager to generate new business as an event space.
• Work alongside the Arena Manager to deliver best level performance of the physical space and facilities in the National Basketball Arena.
• Assisting with responsibilities regarding the upkeep and maintenance of all building related documents, drawings and systems certification i.e. health and safety policies, insurance, fire safety training, first aid, manual handling, sustainability and environmental policies
• Supporting Health and Safety, ensuring compliance of all assets and equipment.
• Being part of our Environmental Sustainability Committee and supporting environmental initiatives.
• Very hands on, excellent administration, computer and reporting skills.
• Identify opportunities, design, and implement guidelines and best practices to ensure that the Arena is being run to the highest standard and providing the best customer experience.
• Event assistance, ensuring events are run efficiently and professionally at the National Basketball Arena
• You can deal with a range of competing priorities and have good stakeholder management skills for liaising with service providers and suppliers.
• Assisting with people management, including liaising with Community Employment manager regarding CE staff.
• To manage the annual leave and any other leaves of the team to ensure that the Arena is sufficiently staffed.
• Ability to operate technical equipment within Arena (training will be provided)
• Oversee installs of branding in the Arena and liaise with suppliers.
• Responding to out of hours calls for facilities related issues.

The list of key responsibilities are not intended to be exhaustive and may include additional responsibilities as required and assigned.

Person Specification / Role Requirements

• Excellent communication and interpersonal skills with a strong customer focus.
• Excellent organisational skills.
• Methodical with a high level of accuracy and attention to detail.
• Ability to work under own initiative, with minimal direction.
• Ability to work to deadlines and targets, can prioritise tasks under pressure.
• Flexibility and willingness to take on new tasks and projects.
• Ability to work with and part of a team.

Experience & Knowledge

• A minimum of 3 years’ experience in facilities management and operations and/or comparable work experience.
• Experience in facilities management, ideally a sports venue, bringing in new business and delivering events across multiple industries.
• Proficiency in Microsoft programmes, such as Word, Excel, Powerpoint and Teams.
• Strong relationship management skills and the ability to work with a broad range of stakeholders, by sharing information and identifying and dealing with issues effectively.
• Self-motivated, energetic and driven, with ability to learn new skills that will enable you to shape the role.
• Understanding of, or experience working in the sports industry in Ireland is desirable.
• Experience working with volunteers is desirable.
• An understanding of how sports facilities and events are run in Ireland.

Competencies & Attributes

We are seeking a team member who would like to make a positive impact at our National Basketball Arena. Attributes we are looking for include:

• Good people skills
• Proactive in looking for ways to improve the physical space and operations; willing to propose new ideas and concepts.
• Diligent, detail orientated and someone who is skillful when assisting or leading on a lot of different activities.
• Thrives on operational excellence and is highly motivated, energetic and enthusiastic.
• Confident, calm and decisive, especially when under pressure.
• Good English (An additional second language is an advantage).

Terms & Conditions
This full-time role, reporting to the Business Development and Arena Manager, will be based at the National Basketball Arena, National Basketball Arena, Tymon Park, Dublin 24, D24 N449.

Applicants must be eligble to work within Ireland/EU.

Closing date for applications is Monday 28^th August.

A cover letter and full CV (max. 2 pages) should be sent to Basketball Ireland CEO John Feehan by email at jfeehan@ireland.basketball with the subject ‘Arena Assistant Manager – NBA’.

Applications will be short-listed on the basis of information supplied.  Your application will be retained as confidential.